OLD PropertyAngel Articles

THis explains how we handle different types of tickets

Handling Escalations
GOAL:  Your goal is to PREVENT Customer Escalations.  The first step to handling an upset customer, is to see if you can solve the problem yourself.  ...
Sat, 23 Apr, 2022 at 3:36 PM
11 commandments of Customer Escalation Handling
Listen CAREFULLY Always use the customer’s name Enquire about their well-being. Eg. “Have you had your lunch?”, “How are you today?” Handle angry custom...
Wed, 4 May, 2022 at 9:00 PM
Sales to Operations Handover - tenants
Once the token is received by the Sales team, the tenant needs to be connected to the Operations team for further processing - agreement, scheduling handove...
Wed, 29 Jun, 2022 at 2:49 PM